Risk Analyst

Role Summary: Risk Analysts focus on monitoring player activity, reviewing escalations, and identifying fraudulent behavior to protect the business and ensure compliance. 

Key Responsibilities: 

• Review escalations from the KYC, Payments, and Support teams for potential

fraud. 

• Monitor player activity for suspicious patterns, unusual behaviors, and

irregular transactions. 

• Conduct detailed investigations of flagged transactions, ensuring adherence

to fraud detection protocols. 

• Escalate complex cases to senior analysts or managers with clear and

comprehensive findings. 

• Maintain accurate and thorough documentation of all fraud-related cases for

audits and internal records. 

• Ensure compliance with AML (Anti-Money Laundering) and KYC (Know Your

Customer) regulations. 

• Support in processing chargebacks, refunds, and complaints related to

fraudulent claims. 

• Collaborate with customer support and compliance/retention teams to resolve

user complaints and inquiries. 

• Provide insights and feedback to improve fraud detection systems and

processes. 

• Stay updated on emerging fraud trends and techniques. 

Requirements: 

• Strong analytical and investigative skills to detect and assess potential fraud. 

• Basic understanding of fraud detection tools and techniques. 

• Familiarity with KYC and Payments processes. 

• Discretion in handling sensitive and confidential information. 

• Awareness of emerging trends in online fraud and regulatory compliance.