Skip to content

KYC Analysts

  • Hybrid
    • Cluj-Napoca, Cluj, Romania
  • Support

Job description

Role Summary: KYC Analysts manage KYC and Payments tickets, verify pending documents, and

provide guidance to junior team members. They address escalated cases and ensure adherence to

policies. 

Key Responsibilities: 

  • Handle KYC and Payments-related tickets and pending documents from the back-office tool. 

  • Conduct thorough background checks on new and existing clients, ensuring the accuracy of

provided information and documentation. 

  • Assist Junior KYC Analysts with complex queries or escalations. 

  • Prepare and submit accurate and timely reports on KYC findings to senior management. 

  • Monitor customer accounts for unusual activities, initiating enhanced due diligence where

necessary. 

  • Monitor and review client transactions for suspicious activity and escalate as necessary. 

  • Conduct periodic reviews of existing client accounts to ensure records are up-to-date. 

  • Identify and assess risks associated with client relationships to ensure compliance with

regulatory and internal policies. 

  • Ensure adherence to KYC regulations and stay informed on updates in regulatory

requirements and industry best practices. 

  • Collaborate with legal, risk management, and customer service teams to resolve compliance-

related concerns. 

  • Provide input to enhance and streamline verification processes and workflows. 

  • Identify opportunities for efficiency improvements in KYC and risk assessment models. 

  • Support the onboarding process by ensuring new clients meet KYC requirements. 

  • Maintain secure, accessible, and confidential storage of all KYC documentation. 

  • Ensure timely completion of KYC reviews and updates to meet internal SLAs. 

Requirements: 

  • Proven experience in KYC or a related field. 

  • Comprehensive knowledge of KYC and Payments policies. 

  • Strong problem-solving skills and attention to detail. 

  • Excellent communication and mentoring skills. 

  • Ability to meet deadlines while managing multiple priorities effectively. 

  • Experience working with verification tools and systems

or